Privacy Policy

This Privacy Policy describes how FEKA CHOW collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fekachow.com or communicate with us in connection with the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or other person whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you over the past 12 months from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information collected to communicate with you, provide and improve the Services, comply with legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. When we use the term "personal information," we mean any data that identifies you or can be associated with you.

Information Collected Directly From You

The information you provide directly to us may include:

Contact information, such as name, address, telephone number and email address.

Order information, such as billing and shipping addresses, payment confirmation, and contact details.

Account information, such as username, password, and security questions.

Customer support data, such as information provided in communications with us.

Information about your use of the Site

We may automatically collect information about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies. This data may include information about your device, browser, network connection, IP address, and activities on the Site.

Information Collected from Third Parties

We may obtain information about you from third parties, including:

Companies that support our Site and Services, such as Shopify.

Payment processors that collect billing information to complete your transactions.

Use of your Personal Information

We use your personal information to:

Provide Products and Services : Process payments, fulfill orders, manage accounts and shipping, and provide related functionality.

Marketing and Advertising : Send promotional communications and display personalized advertisements.

Security and Fraud Prevention : Detect, investigate and take action against fraudulent or malicious activities.

Communication and Service Improvement : Provide customer support and improve user experience.

Cookies

We use cookies to improve our Site and Services. You can manage your cookie preferences through your browser settings. For specific information about cookies related to Shopify, see Shopify Cookies .

Disclosure of Your Personal Information

We may share your information with third parties in the following circumstances:

With service providers who help us operate the Site (e.g. payment processors, shipping providers, customer support, etc.).

With business and marketing partners to provide services and advertising.

When you explicitly request or consent to it.

To comply with legal obligations or in the event of commercial transactions (mergers, acquisitions, etc.).

Security and Retention of Your Information

We take security measures to protect your information, but we cannot guarantee absolute security. We retain your information for as long as necessary to comply with our legal, contractual and business obligations.

Your Rights

Depending on your location, you may have the following rights in relation to your personal information:

Right of Access : Request information about the data we have about you.

Right to Deletion : Request that we delete your personal data.

Right to Correction : Ask us to correct inaccurate information.

Right to Portability : Obtain a copy of your information in a structured format.

Right to Object and Restriction of Processing .

Right to Withdraw Consent .

Right to Appeal .

To exercise these rights, please contact us using the contact information provided on the Site.

Complaints

If you have complaints about the processing of your information, please contact us. Depending on your location, you may also be able to lodge a complaint with the relevant data protection authority.

International Users

We may transfer, store and process your information outside of your country of residence. If we transfer your data outside of Europe, we will use appropriate legal mechanisms to protect your privacy.

© FEKA CHOW