Frequently Asked Questions (FAQ)
1. How long does it take to ship my order?
Once the purchase is made, the merchandise will be shipped within 3 to 5 business days . You will receive a tracking number to check the status of your shipment.
2. Can I exchange or return a product?
Due to the nature of our limited edition garments, we do not accept returns or exchanges , except in cases of manufacturing defects . If your garment has a defect, please contact us within 5 business days of receipt .
3. What payment methods do you accept?
We accept several secure payment methods, including credit and debit cards , as well as trusted online payment platforms.
4. Are the garments available in all sizes?
Due to the limited edition of our collections, size availability may vary. We recommend checking the specifications of each product before making your purchase.
5. Do you ship to the United States?
Yes, we ship to the United States . Shipping costs and times will be calculated at the time of purchase.
6. Do the garments include any additional details?
Yes! Each garment includes exclusive Feka Chow stickers as a special gift for our customers.
7. Will there be any member-only releases?
We will soon be doing special drops just for our exclusive members. If you want to be a part of these releases, make sure to subscribe and join our community .